Elmcor Youth and Adult Activities, Inc. logo


This position is primarily responsible for operating multi-line telephone system to answer incoming calls and directing callers to appropriate personnel by performing the following duties.


Core duties and responsibilities include the following. Other duties will be assigned.

  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Checks in Outpatient Participants collect fees, keeps a running record of fees collected, reconciles and turns fees over to the fiscal department daily.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about the organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues passes when required.
  • Updates appointment calendars.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Takes payments for services and products.
  • Prepares travel vouchers.
  • Orders, receives, and maintains office supplies.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.


High school diploma or general education degree (GED) or equivalent combination of education and experience.

Employment Type: Full Time

Bi-Lingual (Spanish/English) preferred.

Experience required 1-2 years.

Salary details $15.00 hr.

Benefits: Participation in 401K, Health Insurance, Paid Holidays, Annual and Sick Leave

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